:root{--bg:#f6f7f9;--card:#fff;--text:#191d24;--muted:#747b87;--line:#e8e9ed;--accent:#30251f;--soft:#fbf1e3;--green:#27a55c;--orange:#f59f24;--blue:#2966b2;--purple:#805ad5;--danger:#d94a43;--shadow:0 8px 26px rgba(33,38,45,.06)}*{box-sizing:border-box}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Arial;color:var(--text);background:var(--bg)}button,input{font:inherit}.app-shell{display:grid;grid-template-columns:70px 360px 1fr;min-height:100vh}.rail{background:#241d19;padding:16px 10px;display:flex;flex-direction:column;align-items:center;gap:14px;color:#fff}.rail-logo{width:42px;height:42px;border-radius:13px;background:#fff;color:#241d19;display:grid;place-items:center;font-weight:800;margin-bottom:14px}.rail-btn{width:46px;height:46px;border:0;border-radius:12px;background:transparent;color:#eee;font-size:20px;cursor:pointer}.rail-btn.active{background:#f9e8c9;color:#241d19}.rail-spacer{flex:1}.sidebar{background:#fff;border-right:1px solid var(--line);padding:20px 16px;min-width:0}.brand{height:60px;display:flex;align-items:center;gap:12px;border-bottom:1px solid var(--line);margin:-4px 0 18px}.brand-mark{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;border:3px solid #5c79e6;color:#5c79e6;font-weight:800}.brand b{display:block;font-size:19px}.brand span{display:block;color:var(--muted);font-size:12px}.queue-item{display:flex;align-items:center;justify-content:space-between;padding:13px 14px;border-radius:12px;margin-bottom:6px;cursor:pointer}.queue-item.active{background:var(--soft)}.queue-item .left{display:flex;gap:10px;align-items:center}.count{min-width:28px;height:28px;border-radius:16px;background:#f0f1f3;display:grid;place-items:center;font-weight:700}.queue-head{display:flex;justify-content:space-between;border-top:1px solid var(--line);padding:20px 4px 12px;margin-top:16px;font-size:12px;color:var(--muted)}.client-list{height:calc(100vh - 330px);overflow:auto;margin:0 -6px}.client{display:grid;grid-template-columns:8px 44px 1fr auto;gap:10px;padding:12px 10px;border-radius:12px;cursor:pointer;border:1px solid transparent}.client:hover,.client.selected{background:#fff8ee;border-color:#f3e6d1}.dot{width:8px;height:8px;border-radius:50%;margin-top:18px}.mini-avatar,.big-avatar,.avatar{border-radius:50%;display:grid;place-items:center;font-weight:800;background:linear-gradient(135deg,#efe1cf,#c8d7f5);color:#47352b}.mini-avatar{width:44px;height:44px}.client-main{min-width:0}.client-main b{display:block}.client-main span{display:block;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:4px;font-size:13px}.client time{font-size:11px;color:var(--muted)}main{min-width:0}.topbar{height:86px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 28px}.topbar h1{margin:0;font-size:25px}.topbar small{color:var(--muted)}.top-actions{display:flex;align-items:center;gap:14px}.global-ai,.client-ai{display:flex;align-items:center;gap:9px}.global-ai{background:#fff;border:1px solid var(--line);padding:8px 12px;border-radius:11px}.global-ai input,.client-ai input{display:none}.switch{width:44px;height:24px;border-radius:20px;background:#d9dde2;position:relative;display:inline-block;cursor:pointer}.switch:after{content:"";position:absolute;width:18px;height:18px;left:3px;top:3px;border-radius:50%;background:#fff;box-shadow:0 1px 4px rgba(0,0,0,.18);transition:.2s}input:checked+.switch{background:var(--green)}input:checked+.switch:after{transform:translateX(20px)}.search{height:42px;width:240px;border:1px solid var(--line);border-radius:11px;padding:0 14px;background:#fafbfc}.avatar{width:38px;height:38px}.content{padding:20px 24px}.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:16px}.kpi{background:#fff;border:1px solid var(--line);border-radius:14px;padding:16px 18px;box-shadow:var(--shadow);display:flex;align-items:center;gap:14px}.kpi-icon{width:42px;height:42px;border-radius:50%;display:grid;place-items:center;font-size:20px}.kpi span{display:block;color:var(--muted);font-size:13px}.kpi b{font-size:26px}.detail{display:grid;gap:14px}.customer-card,.info-card{background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow)}.customer-card{display:grid;grid-template-columns:64px 1.4fr repeat(4,1fr);gap:18px;align-items:center;padding:18px}.big-avatar{width:58px;height:58px;font-size:22px}.identity h2{margin:0 0 5px}.identity div{color:var(--muted)}.meta{border-left:1px solid var(--line);padding-left:18px;min-width:0}.meta span{display:block;color:var(--muted);font-size:12px;margin-bottom:6px}.meta b{font-size:14px}.pill{display:inline-block;padding:7px 10px;border-radius:9px;background:#fff0d7;color:#9c5c00}.conversation{min-height:270px;background:#fbfbfa;border:1px solid var(--line);border-radius:14px;padding:24px;display:flex;flex-direction:column;gap:18px}.bubble{max-width:54%;border:1px solid var(--line);border-radius:14px;padding:14px 16px;box-shadow:var(--shadow);background:#fff}.bubble p{margin:8px 0}.bubble small{color:var(--muted)}.bubble.ai{align-self:center;background:#eaf7e7;border-color:#d5edcf}.actionbar{background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px 16px;display:grid;grid-template-columns:1.15fr 1.25fr .8fr 1fr 1.15fr;gap:14px;align-items:center}.btn{height:46px;border-radius:10px;border:1px solid var(--line);background:#fff;cursor:pointer;font-weight:700}.btn.primary{background:#33261f;color:#fff}.btn.whatsapp{color:#138847;border-color:#35ab63}.btn.danger{color:var(--danger);border-color:#ef6a63}.client-ai{justify-content:flex-end}.info-card{padding:18px}.info-card h3{margin:0 0 18px}.info-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:18px}.info-grid div{border-left:1px solid var(--line);padding-left:16px}.info-grid div:first-child{border:0;padding-left:0}.info-grid span{display:block;color:var(--muted);font-size:12px;margin-bottom:6px}.empty{background:#fff;border:1px solid var(--line);border-radius:14px;padding:60px;text-align:center;color:var(--muted)}.hidden{display:none!important}@media(max-width:1200px){.app-shell{grid-template-columns:64px 300px 1fr}.customer-card{grid-template-columns:58px 1.2fr 1fr 1fr}.customer-card .meta:nth-last-child(-n+2){display:none}.kpis{grid-template-columns:repeat(2,1fr)}}

/* Logo oficial ControlZap AI */
.brand-logo {
    display: block;
    width: auto;
    height: 38px;
    max-width: 100%;
    object-fit: contain;
    object-position: left center;
}


/* ControlZap AI - Iconografia Lucide */

.rail-btn {
    display: grid;
    place-items: center;
}

.rail-btn svg {
    width: 20px;
    height: 20px;
    stroke-width: 2;
}

.queue-icon {
    width: 17px;
    height: 17px;
    flex: 0 0 auto;
    stroke-width: 2.2;
}

.kpi-icon svg {
    width: 21px;
    height: 21px;
    stroke-width: 2.2;
}

.btn {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
}

.btn svg {
    width: 18px;
    height: 18px;
    flex: 0 0 auto;
    stroke-width: 2;
}

.global-ai > svg,
.client-ai > svg {
    width: 17px;
    height: 17px;
    flex: 0 0 auto;
    stroke-width: 2;
}

.info-card h3 {
    display: flex;
    align-items: center;
    gap: 8px;
}

.info-card h3 svg {
    width: 19px;
    height: 19px;
    stroke-width: 2;
}

/*
 * O balao do cliente nao pode reutilizar .client,
 * pois .client pertence exclusivamente a lista lateral.
 */
.bubble.customer-bubble {
    align-self: flex-start;
}


/* ControlZap AI - Estados dos controles de IA */

.btn.block {
    color: #626873;
    border-color: #cfd3d8;
}

.btn.block.blocked {
    color: #805ad5;
    border-color: #b9a8df;
    background: #faf8ff;
}

.btn:disabled {
    cursor: not-allowed;
    color: #a3a8b0 !important;
    border-color: #dfe2e6 !important;
    background: #f4f5f6 !important;
    opacity: .72;
}

.client-ai.blocked {
    opacity: .58;
}

.client-ai.blocked .switch {
    cursor: not-allowed;
}


/* ControlZap AI - Protecao da IA Global */

.security-modal {
    position: fixed;
    inset: 0;
    z-index: 1000;
    display: grid;
    place-items: center;
    padding: 24px;
}

.security-modal-backdrop {
    position: absolute;
    inset: 0;
    background: rgba(24, 27, 33, .42);
    backdrop-filter: blur(2px);
}

.security-modal-card {
    position: relative;
    z-index: 1;
    width: min(440px, 100%);
    background: #fff;
    border: 1px solid var(--line);
    border-radius: 16px;
    padding: 24px;
    box-shadow: 0 24px 70px rgba(20, 25, 32, .18);
}

.security-modal-icon {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    display: grid;
    place-items: center;
    background: #fff0ef;
    color: var(--danger);
    margin-bottom: 16px;
}

.security-modal-icon svg {
    width: 22px;
    height: 22px;
}

.security-modal-copy h3 {
    margin: 0 0 8px;
    font-size: 19px;
}

.security-modal-copy p {
    margin: 0 0 20px;
    color: var(--muted);
    line-height: 1.5;
}

.security-password-label {
    display: grid;
    gap: 8px;
    font-weight: 700;
    font-size: 13px;
}

.security-password-input {
    width: 100%;
    height: 44px;
    border: 1px solid var(--line);
    border-radius: 10px;
    padding: 0 12px;
    background: #fff;
    outline: none;
}

.security-password-input:focus {
    border-color: #a5abb5;
    box-shadow: 0 0 0 3px rgba(55, 63, 76, .08);
}

.security-error {
    margin-top: 10px;
    color: var(--danger);
    font-size: 13px;
    font-weight: 700;
}

.security-modal-actions {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 10px;
    margin-top: 22px;
}

.security-modal-actions .btn {
    width: 100%;
}


/* ControlZap AI - KPIs clicaveis */

.kpi-clickable {
    cursor: pointer;
    transition:
        background-color .16s ease,
        border-color .16s ease,
        box-shadow .16s ease,
        transform .16s ease;
}

.kpi-clickable:hover {
    background: #fafafa;
    border-color: #d9dce1;
    box-shadow: 0 10px 28px rgba(33,38,45,.09);
    transform: translateY(-1px);
}

.kpi-clickable:active {
    transform: translateY(0);
}


/* ControlZap AI - Administração */

.admin-sidebar {
    background: #fff;
}

.admin-sidebar-title {
    display: grid;
    gap: 4px;
    padding: 2px 10px 18px;
    border-bottom: 1px solid var(--line);
    margin-bottom: 14px;
}

.admin-sidebar-title small {
    color: var(--muted);
    font-size: 10px;
    font-weight: 800;
    letter-spacing: .08em;
}

.admin-sidebar-title strong {
    font-size: 18px;
}

.admin-nav {
    display: grid;
    gap: 6px;
}

.admin-nav-item {
    width: 100%;
    min-height: 46px;
    border: 0;
    border-radius: 11px;
    background: transparent;
    color: var(--text);
    display: flex;
    align-items: center;
    gap: 11px;
    padding: 0 12px;
    cursor: pointer;
    text-align: left;
    font-weight: 700;
}

.admin-nav-item:hover,
.admin-nav-item.active {
    background: var(--soft);
}

.admin-nav-item svg {
    width: 18px;
    height: 18px;
    color: #6a5a50;
    flex: 0 0 auto;
}

.admin-main {
    min-width: 0;
}

.admin-content {
    max-width: 1500px;
}

.admin-protected-badge {
    min-height: 40px;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 0 12px;
    border: 1px solid #d9e7dc;
    border-radius: 10px;
    background: #f4fbf6;
    color: #247643;
    font-size: 13px;
    font-weight: 800;
}

.admin-protected-badge svg {
    width: 17px;
    height: 17px;
}

.admin-lock-btn {
    padding: 0 14px;
    color: #555c66;
}

.admin-hero {
    background: #fff;
    border: 1px solid var(--line);
    border-radius: 16px;
    box-shadow: var(--shadow);
    padding: 24px;
    display: grid;
    grid-template-columns: 1fr 240px;
    gap: 24px;
    align-items: center;
    margin-bottom: 18px;
}

.admin-eyebrow {
    display: block;
    color: #8b6f5b;
    font-size: 11px;
    font-weight: 900;
    letter-spacing: .11em;
    margin-bottom: 7px;
}

.admin-hero h2 {
    margin: 0 0 8px;
    font-size: 25px;
}

.admin-hero p {
    max-width: 760px;
    margin: 0;
    color: var(--muted);
    line-height: 1.55;
}

.admin-runtime-card {
    min-height: 112px;
    border: 1px solid var(--line);
    border-radius: 13px;
    padding: 16px;
    background: #fafbfc;
    display: grid;
    align-content: center;
    gap: 4px;
}

.admin-runtime-card span,
.admin-runtime-card small {
    color: var(--muted);
    font-size: 12px;
}

.admin-runtime-card strong {
    font-size: 23px;
}

.admin-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 16px;
}

.admin-card {
    background: #fff;
    border: 1px solid var(--line);
    border-radius: 15px;
    box-shadow: var(--shadow);
    padding: 20px;
    display: grid;
    grid-template-columns: 48px 1fr;
    gap: 15px;
    scroll-margin-top: 20px;
}

.admin-card-wide {
    grid-column: 1 / -1;
}

.admin-card-icon {
    width: 46px;
    height: 46px;
    border-radius: 12px;
    background: var(--soft);
    display: grid;
    place-items: center;
    color: #59473c;
}

.admin-card-icon svg {
    width: 21px;
    height: 21px;
}

.admin-card-copy {
    min-width: 0;
}

.admin-card-title {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
}

.admin-card-title h3 {
    margin: 1px 0 8px;
    font-size: 17px;
}

.admin-card p {
    margin: 0;
    color: var(--muted);
    line-height: 1.5;
    font-size: 14px;
}

.admin-card-footer {
    margin-top: 15px;
    padding-top: 13px;
    border-top: 1px solid var(--line);
    color: #646b75;
    font-size: 12px;
}

.admin-chip {
    white-space: nowrap;
    border-radius: 999px;
    padding: 5px 9px;
    font-size: 10px;
    font-weight: 900;
    letter-spacing: .03em;
}

.admin-chip.planned {
    background: #f4f5f7;
    color: #707781;
}

.admin-chip.next {
    background: #fff4df;
    color: #946018;
}

.admin-chip.ready {
    background: #eaf8ee;
    color: #23723e;
}

.admin-login-icon {
    background: #eef7f0;
    color: #2b7a47;
}

@media(max-width:1200px){
    .admin-grid {
        grid-template-columns: 1fr;
    }

    .admin-card-wide {
        grid-column: auto;
    }

    .admin-hero {
        grid-template-columns: 1fr;
    }
}


.billing-metrics {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px;
    margin-top: 14px;
}

.billing-metrics > div {
    border: 1px solid var(--line);
    border-radius: 10px;
    padding: 10px;
    display: grid;
    gap: 4px;
}

.billing-metrics span {
    color: var(--muted);
    font-size: 11px;
}

.billing-metrics strong {
    font-size: 15px;
}

@media(max-width:600px){
    .billing-metrics { grid-template-columns: 1fr; }
}

.billing-secondary {
    display: grid;
    gap: 7px;
    margin-top: 14px;
    color: var(--muted);
    font-size: 12px;
}

.billing-secondary b {
    color: var(--ink);
}

.billing-actions {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
    margin-top: 16px;
}
/* Status de serviços */
.service-status-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin: 14px 0;
}

.service-status-grid > div {
  min-width: 0;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: #fff;
}

.service-status-grid span {
  display: block;
  margin-bottom: 5px;
  font-size: 12px;
  color: var(--muted);
}

.service-status-grid strong {
  display: block;
  font-size: 15px;
  line-height: 1.25;
  overflow-wrap: anywhere;
}

@media (max-width: 700px) {
  .service-status-grid {
    grid-template-columns: 1fr;
  }
}


.services-list { display:grid; gap:8px; margin-top:12px; }
.service-row { display:grid; grid-template-columns:22px minmax(0,1fr) auto; align-items:center; gap:10px; padding:10px 0; border-bottom:1px solid var(--line); }
.service-row:last-child { border-bottom:0; }
.service-row > svg { width:18px; height:18px; color:#6a5a50; }
.service-row b,.service-row small { display:block; }
.service-row small { color:var(--muted); font-size:12px; margin-top:2px; }
.service-indicator { white-space:nowrap; font-size:12px; font-weight:800; }
.service-indicator.online { color:#23723e; }
.service-indicator.connecting,.service-indicator.unknown { color:#946018; }
.service-indicator.offline,.service-indicator.error { color:#b33b3b; }
.service-indicator.unconfigured { color:#707781; }


.auto-message-text,.auto-message-test textarea { width:100%; box-sizing:border-box; margin-top:12px; border:1px solid var(--line); border-radius:10px; padding:10px; font:inherit; resize:vertical; }
.auto-message-toggle { display:flex; gap:8px; align-items:center; margin-top:10px; font-size:13px; font-weight:700; }
.auto-message-test { display:grid; gap:8px; margin-top:14px; padding-top:13px; border-top:1px solid var(--line); font-size:13px; }
.auto-message-test button { justify-self:start; }
#autoMessageTestResult { font-weight:800; color:#555c66; }

.login-screen{min-height:100vh;display:grid;place-items:center;background:var(--soft)}.login-card{width:min(360px,90vw);display:grid;gap:12px;padding:28px;background:#fff;border:1px solid var(--line);border-radius:16px}.login-card input{padding:12px;border:1px solid var(--line);border-radius:9px}

.account-menu{position:relative}.account-dropdown{position:absolute;right:0;top:46px;z-index:10;display:grid;gap:8px;padding:10px;background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow);min-width:110px}.account-dropdown button{border:0;background:transparent;text-align:left;cursor:pointer;font:inherit}
.security-change-form{display:grid;gap:10px;margin-top:12px}.security-change-form input{width:100%;height:42px;border:1px solid var(--line);border-radius:9px;padding:0 12px;background:#fff}.security-change-form .btn{justify-self:start;padding:0 16px}.security-success{color:var(--green);font-size:13px;font-weight:700}.account-dropdown{z-index:50}.account-dropdown b{padding:2px 6px}.account-dropdown button{padding:7px 6px;border-radius:7px}.account-dropdown button:hover{background:var(--soft)}

/* Segurança e usuários */
.account-dropdown{min-width:170px}
.account-dropdown small{display:block;padding:0 6px 6px;color:var(--muted);font-size:11px}
.security-users{margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}
.security-users-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:12px}
.security-users-head b,.security-users-head small{display:block}
.security-users-head small{margin-top:3px;color:var(--muted);font-size:12px}
.security-create-user{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:10px;align-items:center;margin-bottom:14px}
.security-create-user input[type="text"],.security-create-user input:not([type]) ,.security-create-user input[type="password"]{width:100%;height:40px;border:1px solid var(--line);border-radius:9px;padding:0 11px;background:#fff}
.security-create-user label{display:flex;gap:8px;align-items:center;font-size:12px;color:var(--muted)}
.security-create-user .btn{justify-self:start}
.security-user-message{grid-column:1/-1;font-size:12px;font-weight:700}
.security-user-message.error{color:#b33b3b}.security-user-message.success{color:#23723e}
.security-users-list{display:grid;gap:8px}
.security-user-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:12px;align-items:center;padding:11px 12px;border:1px solid var(--line);border-radius:10px;background:#fff}
.security-user-main{min-width:0}
.security-user-main b{display:block;overflow-wrap:anywhere}
.security-user-meta{display:flex;gap:8px;flex-wrap:wrap;margin-top:4px;color:var(--muted);font-size:11px}
.security-user-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}
.security-user-actions .btn{height:34px;padding:0 10px;font-size:12px}
.security-user-status{font-weight:800}.security-user-status.active{color:#23723e}.security-user-status.inactive{color:#b33b3b}
.security-role-badge{font-weight:800;color:#6a5a50}
.security-first-change{color:#946018;font-weight:700}

@media (max-width:760px){
  .security-create-user{grid-template-columns:1fr}
  .security-user-row{grid-template-columns:1fr}
  .security-user-actions{justify-content:flex-start}
}

/* Administração > Integrações */
.admin-integrations-page{display:grid;gap:18px}
.integrations-grid{grid-template-columns:1fr}
.integration-fields{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:12px;margin-top:16px}
.integration-fields label{display:grid;gap:6px;font-size:12px;font-weight:800;color:#5f6670}
.integration-fields input,.integration-fields select{width:100%;height:42px;box-sizing:border-box;border:1px solid var(--line);border-radius:9px;padding:0 11px;background:#fff;color:var(--ink);font:inherit}
.integration-fields input[readonly]{background:#f7f8fa;color:#626a74}
@media(max-width:760px){.integration-fields{grid-template-columns:1fr}}